An important development in improving customer service and operational efficiency is the introduction of Artificial Intelligence (AI) chatbots into the logistics sector. These AI-powered solutions address questions about inventory management, delivery dates, and shipment tracking, making it simple for companies and clients to communicate. Customer satisfaction can be raised by using chatbots that use Large Language Models (LLMs) to give accurate and contextually relevant responses.In order to adjust to changing client needs, the deployment of such chatbot systems requires careful consideration of data privacy, system integration, and ongoing learning. The creation and use of an online chatbot logistics system are examined in this abstract, with a focus on the system's contribution to the digital revolution of the logistics industry. HTML CSS & JAVASCRIPT used for frontend and PYTHON for backend.
Chatbot, Natural Language Understanding(NLU), Logistics System, Artificial Intelligence(AI), Customer Support, Machine learning, Shipment Tracking, Inventory Management, Supply chain Management, API Integration, Data Integration, PYTHON, HTML,CSS & JAVASCRIPT.
International Journal of Trend in Scientific Research and Development - IJTSRD having
online ISSN 2456-6470. IJTSRD is a leading Open Access, Peer-Reviewed International
Journal which provides rapid publication of your research articles and aims to promote
the theory and practice along with knowledge sharing between researchers, developers,
engineers, students, and practitioners working in and around the world in many areas
like Sciences, Technology, Innovation, Engineering, Agriculture, Management and
many more and it is recommended by all Universities, review articles and short communications
in all subjects. IJTSRD running an International Journal who are proving quality
publication of peer reviewed and refereed international journals from diverse fields
that emphasizes new research, development and their applications. IJTSRD provides
an online access to exchange your research work, technical notes & surveying results
among professionals throughout the world in e-journals. IJTSRD is a fastest growing
and dynamic professional organization. The aim of this organization is to provide
access not only to world class research resources, but through its professionals
aim to bring in a significant transformation in the real of open access journals
and online publishing.